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Autumn 2020 Newsletter

Please click link below for the latest newsletter


Flu Vaccination 2020

We are now booking appointments for flu vaccinations for those in the aged 65 and over age group. 

Things will be running slightly differently to meet social distancing guidelines with appointments spread out further than usual to minimise queuing with a clear one way system in place.  Please wear a face covering on practice grounds and in the practice.

Please contact reception to book an appointment in the clinic. 

Coronavirus Update August 2020

If you have a: 

New continuous cough

A high temperature

A loss of sense of taste or smell 

You MUST self isolate for 10 days and arrange a coronavirus test as soon as possible by clicking this link here.  Or call 119 if you do not have online access. 


Letter Requests (COVID related)

Self-isolation prior to surgery

When you go to hospital for elective surgery, the hospital may ask you to self isolate 14 days before your surgery. Sometimes workplaces are asking patients to ask their GP for a sicknote to cover this period. This isn't something that the GP can provide as your admission letter is proof to the employer that a patient needs to be off work for 14 days prior to surgery. 

If an employer still insists on a sicknote then patients can provide their employer with this letter (click here) and this explains more information for the employer. 

Fit to Fly

We cannot provide "fit to fly" letters in relation to COVID-19 - I.e we cannot confirm that someone is COVID safe to travel. Please see this poster for more information. Click Here

Visiting Your Gp

The CCG has created a useful video to show how we are working in primary care at the moment. Please watch here:

Face Coverings

We are doing all we can to provide your care remotely wherever possible. However, if you are asked to attend the practice in person then please keep behind the tape on the ground to keep a safe social distance between you, other patients and our reception team. We would also ask that you wear a face covering if you are entering the practice. Thank you. 

Please click here for further information about appointments in your GP practice. 

From 24th July the government has announced that face coverings will be mandatory in shops. They have said there can be excemptions to wearing a face covering including medical reasons, however the guidance from the government is clear that no evidence is needed and that shop workers should accept what is said as a reason not to wear one. The GP will not be able to provide any kind of letter stating any kind of medical excemption as this is not necessary. 

Stay At Home Guidance

Coronavirus (COVID-19): what you need to do when advised to stay at home. 

Stay at home

You should only leave the house for one of four reasons:

  • Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle - alone or with memebers of the household.
  • Any medical need, or to provide care or help for a vulnerable person.
  • Travelling to and from work, but only where this absolutely cannot be done from home.

Advice for people with severe health conditions

 This week NHS services will be contacting people with a range of severe health conditions urging them to self-isolate for 12 weeks. They have also contacted all local patients with a generic message following the prime ministers advice on 23rd March. Please don't panic if you have recieved the text and don't have a severe health condition. Health advice will be confirmed by letter to those identified this week. There is no need to contact your GP about the message.

Visit for full guidance on staying at home and away from others.

Coronavirus update 23.3.20

In addition to the items below:

It is important that babies are still immunised against childhood diseases. Could you please arrange an appointment before bringing your child down to the surgery. Mums should also arrange a telephone consultation when their post natal check is due.


Patients with COPD who have a rescue pack at home should speak to a health care professional before using their pack.

Telephone/Video Appointments

We are phoning patients for appointments mainly but sometimes a clinician might need to contact you by video call. Please note we will never do this without soeaking to you first.



Coronavirus update 17.03.2020

If you have a continuous cough or fever please do not come to the surgery. If you need to collect a prescription please ask someone to collect it for you or contact your pharmacy.

Anyone with a continuous cough or fever (>37.8) must self isolate for 7 days. This includes children. Anyone in the same household must self-isolate for 14 days. 

Anyone with these symptoms who is UNWELL should go to 111 online for advice. If they do not have access to the internet they should telephone 111

Anyone over 70, has a health condition or is pregnant should stop unnecessary travel and avoid non essential contact.

Please go to  more information 



Call 0115 9786114 to speak to a receptionist.

If you are dropping off your repeat prescription slip, please leave it in the Melbourne Park Medical Centre letter box at the gates. We will also accept prescriptions by email or post. If you do not have a nominated chemist to collect your prescription please speak to the pharmacist.

I am sure you will appreciate that this is an ongoing situation, but we will keep you informed of any changes at the surgery.

Thank you for your help.


The NHS and Public Heath England (PHE) are extremely well prepared for outbreaks of new infection diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.



Further information is available on

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation. Any equipment that comes into contact with suspected cases are throughly cleaned as appropriate. Specific guideance has also been shared with NHS staff to help safeguard them and others. Patients can be re-assured that their safety is a top priority, and are encouraged to attend all appointments as usual.


Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitider gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England:

And further information is available on

Updated 2.3.2020

A Letter to Patients: Repeat Medication

We have published a letter for patients to read regarding Repeat Prescriptions.
You can view this by clicking the below link
View Repeat Medication: A Letter to Patients

Pharmacy Repeat Orders

From 1st April 2020 we will be moving to patient led prescription requests. This means we will no longer be accepting prescription requests from pharmacies.

Please see the attached letter for further info:

Closed for training

We will be closed from midday on the following dates for essential staff training:

Tuesday the 14th of January 2020

Tuesday the 4th of February 2020

Tuesday the 3rd of March 2020

Tuesday the 9th of June 2020

Tuesday the 7th of July 2020

Tuesday the 15th of September 2020

Tuesday the 6th of October 2020

Tuesday the 10th of November 2020

Tuesday the 12th of January 2021

Tuesday the 2nd of February 2021

Tuesday the 9th of March 2021


Digital Health and Support

Please click here to view our poster on Digital Help for Health and Wellbeing

Free training and support to improve your digital skills

There is now free training and support to improve your digital skills so you can take a more active role in your health, care and well being. Click on the link below for more information.


Newsletter - Winter 2019

Please view our latest newsletter by clicking the link below:

Newsletter - Winter 2019


We are aware that Strelley Health Centre has been closed with immediate effect and Strelley patients are being asked to find an alternative GP.

Melbourne Park Medical Centre are currently only able to accept Routine new patients who live within our inner practice boundary. Please be aware that our registration process can take a week to process. If you live outside our practice boundary or require URGENT MEDICAL CARE we would suggest contacting one of the other Beechdale Medical Group Practices on the following telephone numbers: they have access to your medical records so may be able to help.

Beechdale Surgery: 0115 929 0754

Boulevard Medical Centre: 0115 978 6557

RHR Medical Centre: 0115 979 7910

You can also call NHS 111 which is available for health advice 24 hours a day, 7 days a week.

The URGENT CARE CENTRE (see out of hours section)  provides access to assessment and treatment if you need help with a health problem that is urgent, but not life-threatening. (walk-in service 7am to 9pm - no appt needed) no dressings, blood tests or suture removals.

Latest Newsletter

You can view our newsletter by clicking here.

National Diabetes Audit

This GP practice is taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. Please see the attached information and leaflet.

Audit Information
Audit Poster

Evening & Weekend Appointments

Evening & Weekend Appointments bookable through your GP practice

 Patients registered at this practice are now able to access additional routine appointments during evenings and weekends through the new GP+ Nottingham City service.

Appointments are available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.

Opening hours are:

16:00 - 20:00 Monday - Friday

09:00 - 13:00 Saturday & Sunday

This is not a walk-in service. Appointments are required and are bookable through the reception team at Melbourne Park Medical Centre.


Electronic prescriptions

From the 1st of June 2016 we will be able to send prescriptions electronically to your nominated pharmacy. Pick up a leaflet from reception to find out how this could save you time.

Named GP

All patients have now been allocated a named GP.  You can still see the doctor of your choice. Please ask at reception who your named GP is.

URGENT - Ebola information

If you have a fever and have travelled to or through an Ebola affected country in the past 21 days (Currently west Africa - Guinea, Liberia or Sierra Leone)  YOU MUST NOT COME TO THE SURGERY. Please telephone the surgery or 111

Archived Newsletters

Please click here to view the Autumn 2018 newsletter

Please click here to view the June 2018 newsletter

Please click here to view the Spring / Summer 2017 newsletter

Please click here to view the Winter 2016 newsletter

Please click here to view the Summer 2016 newsletter

Please click here to view the Summer 2015 newsletter

Please click here to view the Sprint 2015 newsletter

Please click here to view the January 2015 newsletter

Please click here to view the September 2014 newsletter

Please click here to view the June 2014 newsletter

New service for patients over 75

You may be aware that from April 2014 the government say that all practices are required to provide their patients aged 75 and over with a named GP who will have overall responsibility for the care and support that out surgery provides to them.

This does not prevent you from seeing any GP in the practice as you currently do.

If you are 75 or over please ask at reception who your named GP is.

Online appointments and prescriptions

We are now offering limited appointments online. If you wish to register you will need to bring your passport or driving licence to reception. We will then print off a registration form for you to register. You can now also request your repeat prescription online.